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How We Handle Your Data on visatk

This page sets out how visatk collects, stores and uses the account details you share with us — from your mobile number to your bKash, Nagad or Rocket payment records — so you know what happens behind your login.

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visatk How We Handle Your Data on visatk
REACH US

Contact Paths for Privacy Questions

Got a question about what we store or how a bKash transfer record gets used? Reach our support desk through the in-account chat first — it's the fastest way to get a specific answer tied to your own account, rather than a general reply. You can also raise a request about your stored data through the same channel, and we'll walk you through what we hold and how to ask for a correction or removal, subject to your local law and eligible region.

Team online

Account Chat

Open the in-account chat from your dashboard to ask about stored data, your login history or a specific bKash, Nagad or Rocket transaction record.

Data Requests

Use the same support channel to request a copy of your account data or ask us to correct details tied to your registered mobile number.

Payment Queries

For questions about how a Rocket or Nagad transfer reference is stored or shared with the payment provider, message support with your transaction ID.

DATA PRACTICES

How We Manage Your Account Data

Your account is tied to your mobile number and secured by a login step we ask you to complete each time you sign in on a new device. We use cookies to remember your session and your preferred payment shortcuts, like bKash or Rocket, so returning to the lobby on your phone is quicker the second time. Transaction records connected to your wallet are kept only as long as needed for support and account security, then cleared from active storage.

Cookies & Sessions

Cookies keep you logged in between visits and remember shortcuts like your last-used bKash or Nagad option, so you don't re-enter details every session.

Account Security

We flag logins from a new device or an unusual location and may ask for a fresh verification step before showing your wallet balance.

Data Retention

Transaction and login records stay on file only as long as needed for support or dispute checks, then get fully removed from active systems.

Requesting Changes

Message support to correct your mobile number, update contact details, or ask exactly what account data we currently hold against your registered profile and login history.

Privacy Questions We Get Asked

Here are the questions that come up most when someone asks us about their data on visatk — from wallet records to how long we keep them, and where to go if something needs correcting.

We collect your mobile number, login credentials, device details and the transaction records linked to your bKash, Nagad or Rocket wallet whenever you deposit or withdraw.

We only share the transaction reference needed to confirm a payment with the wallet provider itself; we don't pass your wallet number to outside advertisers.

Yes — message support through the in-account chat and ask for a summary of what's stored against your mobile number, login history and wallet records.

We keep account and transaction records only as long as needed for support, dispute handling and security checks, then remove them from active storage systems.

Availability and how we process your data depend on your local law and eligible region, so terms may differ depending on where you access visatk from.

Reach out through support with your registered mobile number and account details, and we'll walk you through correcting information or updating your wallet contact.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.